NHTSA Complaint #10702353 — 2007 CHRYSLER PACIFICA

WARNING LIGHTS ON THE IP INDICATE A FAILURE, ILLUMINATING "ESP/BAS" [ELECTRONIC STABILITY PROGRAM/BRAKE ASSIST SYSTEM]. THREE DEALERS RAN THE DIAGNOSTIC CODES AND HAVE TOLD ME THERE IS A "CLOCKSPRING" FAILURE IN THE STEERING ANGLE SENSOR, WHICH NEEDS TO BE REPLACED. THIS IS AN EXTREMELY DANGEROUS PRODUCT FAILURE SINCE I COULD LOSE CONTROL OF THE CHRYSLER PACIFICA UNDER EXTREME BRAKING OR IN CASE OF A SKID ON A SLIPPERY ROAD SURFACE. CHRYSLER INITIALLY SAID THEY DO NOT HAVE THIS PART AVAILABLE. LATER, THEY CLAIMED I WOULD BE ABLE TO GET THE PART - IN JANUARY - THE FEBRUARY- NOW MARCH. STILL NO PART AVAILABLE. CHRYSLER MUST BE COMPELLED TO RECALL THE 2007 CHRYSLER PACIFICA FOR THE SAFETY OF THE DRIVERS AND PASSENGERS - AND FIX THIS DANGEROUS DEFECT. *TR