NHTSA Complaint #10692059 — 2012 FORD F-350 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10692059
Vehicle	2012 FORD F-350
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 2, 2015
Date Filed	March 4, 2015
Mileage	38,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

RADIATOR FAILED AT 37,500 MILES DUE TO LEAKING. ENGINE OVERHEATED. THIS IS A COMMON PROBLEM WITH THIS PARTICULAR VEHICLE AND FORD IS AWARE, AS THEY EXTENDED THE WARRANTY ON THE 2008 (SAME MODEL RADIATOR) AND HAVE SINCE CHANGED THE DESIGN ON THE LATEST MODEL. THEY WILL NOT COVER THIS ITEM UNDER THE 100K MILE POWERTRAIN WARRANTY, AND WILL NOT EXTEND THE WARRANTY ON A COMMON FAILURE ITEM. FAILURE OF THE RADIATOR CAN NOT ONLY CAUSE ENGINE DAMAGE BUT CAN BE A SAFETY CONCERN IF ENGINE SELF DESTRUCTS WHILE DRIVING DUE TO OVERHEATING. *TR

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