NHTSA Complaint #10691327 — 2008 TOYOTA SIENNA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10691327
Vehicle	2008 TOYOTA SIENNA
Component	STRUCTURE
Date of Incident	July 30, 2010
Date Filed	March 1, 2015
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

AS I WAS TRYING TO OPEN THE TAILGATE, THE LOCK (RUBBER LAYER) FELT SQUISHY AND I SAW SOME BLACK RUBBERY DEPOSIT ON MY FINGERS. SAME THING EVERY SUMMER. IN 2013 AND 2014 DECEMBER, NOTICED THAT IT'D TAKE SIGNIFICANT EFFORT TO OPEN THE TAILGATE IN THE MIDDLE OF WINTER. AND NOW, IN JANUARY 2015, IT JUST DOESN'T OPEN. THE RUBBERY AREA IS EXTREMELY HARD AND IT CAN'T BE PRESSED TO TRIGGER THE TAILGATE UNLOCKING MECHANISM. I HEARD THAT IT'S A COMMON PROBLEM WITH TOYOTA SIENNAS. WOULD APPRECIATE NHTSA TO LOOK AT THIS. *TR

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