NHTSA Complaint #10690326 — 2010 NISSAN MAXIMA

I WENT TO START MY 2010 MAXIMA AND IT WOULDN'T START. I THOUGHT IT WAS THE BATTERY, SO I CHANGED IT. NO DIFFERENCE. THEN I SAW THAT THE KEY INDICATOR WAS LIT ON MY DASHBOARD. SO I CHECKED MY KEY FOB, IT WAS FINE. THEN I BEGAN TO GOOGLE THE ISSUE AND SAW THAT THERE WAS A RECALL ON THE 2009 ALTIMA/MAXIMA'S ON THE ELECTRONIC STEERING COLUMN LOCK (ESCL). I READ THAT OWNERS OF MAXIMA'S WOULD REMOVE THE BOTTOM DASHBOARD AND JIGGLE OR TAP THE ESCL AND THE CAR WOULD EVENTUALLY START. I TRIED THIS REMEDY, AND IT WORKED...TEMPORARILY. THE LIGHT WENT OFF BUT THE VERY NEXT DAY IT CAME BACK ON. I WAS HESITANT TO START MY CAR AFTER THE INCIDENT. THE CAR STARTED BUT THE LIGHT STAYED ON. I ASSUMED THAT THERE WAS AN ELECTRICAL ISSUE, BUT SINCE THE CAR STARTED I WENT ON ABOUT MY DAILY ROUTINE. THEN IT HAPPENED, I WAS AWAY FROM MY HOME, ON A DATE, IN THE SNOW, AND IT WOULDN'T START AGAIN. THERE I WAS TRYING TO START MY CAR WITHOUT TOOLS IN THE SNOW!! THERE ARE COUNTLESS COMPLAINTS ABOUT THIS ISSUE ON THE INTERNET. MANY HAVE GONE UNRESOLVED, AND THERE ARE MANY UNSATISFIED NISSAN OWNERS OUT THERE. I LOVE MY MAXIMA, BUT I AM VERY UNSATISFIED WITH NISSAN AND HOW THEY HAVE HANDLED THIS ISSUE. ESPECIALLY SINCE THEY ADMITTED FAULT WITH THE 2009 MODEL, YET NEW MODELS STILL HAVE THE SAME ISSUE. I CONTACTED NISSANASSIST.COM AND FILED A COMPLAINT AND WAS TOLD THAT THEY WE'RE SORRY BUT THAT THEY WOULD NOT ASSIST ME. *JS