NHTSA Complaint #10689901 — 2008 DODGE RAM 3500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10689901
Vehicle	2008 DODGE RAM 3500
Component	SUSPENSION
Date of Incident	February 21, 2015
Date Filed	February 23, 2015
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THERE IS A RECALL ON THE TIE ROD. THE VEHICLE WAS TAKEN TO A CHRYSLER DEALERSHIP IN KISSIMME FL IN 2014 ON TWO DIFFERENT OCCASIONS. WE WERE TOLD BY THE DEALERSHIP BOTH TIMES THAT THE TIE ROD WAS NOT BAD AND THEY WOULD NOT CHANGE IT OUT. ON 2/21/15, I WAS DRIVING APPROXIMATELY 10 MPH WHEN THE TIE ROD FRACTURED AND I LOST COMPLETE STEERING AND WAS SHOT LEFT OF CENTER. FORTUNATELY, THERE WAS NO ONCOMING TRAFFIC AND I WAS ABLE TO PULL OFF THE SIDE OF THE ROAD WITHOUT CRASHING INTO ANYTHING OR ANYONE. I WAS LESS THAN 1/4 MILE FROM THE MAIN ROAD, AND I SHUTTER TO THINK WHAT WOULD HAVE HAPPENED IF I WOULD HAVE BEEN ON THAT 4 LANE HIGHWAY. THIS COULD HAVE BEEN PREVENTED IF THE DEALERSHIP WOULD HAVE DONE ITS JOB WITH THE RECALL. *TR

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