NHTSA Complaint #10682010 — 2013 SUBARU LEGACY

THE VEHICLE HAS A CVT TRANSMISSION. WHILE DRIVING THE VEHICLE WHEN THE SPEED HAS STABILIZED ABOVE 40 MPH THE ENGINE RPM RUNS AT 1750 -1800. MILEAGE WAS IN THE AREA OF 37-40 MPG. I NOTICED MILEAGE DROPPING AND THE ENGINE RPM WAS SETTLING ABOUT 2000-2100. AFTER SOME RESEARCH I FOUND OUT THE THE ONLY WAY I COULD GET THE RPM TO DROP INTO THE NORMAL RANGE WAS TO TURN OFF THE HEATER FAN OR TURN THE TEMP TO THE COLDEST SETTING AND THE RPM WOULD DROP FROM THE 2000 RANGE TO NORMAL ABOUT 1750. THERE WAS NO OTHER WAY TO MAKE THE RPM DROP TO THIS RANGE. CONTACT SUBARU AND THEY ADVISED THIS WAS NORMAL. I ASKED THE CONTACT PERSON IF THIS WAS YOUR VEHICLE WOULD YOU CONSIDER THIS NORMAL. SHE SAID NO. SO I HAVE BEEN PURSING THIS THROUGH SUBARU WITH NO RESULTS. ITS DANGEROUS TO HAVE TO SHIFT THE VEHICLE WITH THE HEATER CONTROLS. I NEED HELP IN THIS MATTER. *JS