NHTSA Complaint #10681151 — 2015 DODGE CHALLENGER

IMMEDIATELY AFTER PURCHASING VEHICLE, VERY HARSH DOWNSHIFTS AND UPSHIFTS HAVE BEEN NOTICED WITH THE VEHICLE'S 8 SPEED AUTOMATIC TRANSMISSION ESPECIALLY UNDER LIGHT ACCELERATION AND DECLARATION AT SPEEDS LOWER THAN 40MPH . DEALERSHIP HAS ATTEMPTED SOFTWARE RESET SEVERAL TIMES WITH NO EFFECT. UPON 4TH VISIT TO DEALERSHIP FOR SAME ISSUE, SERVICE TECH HAS IDENTIFIED THE PROBLEM AND CONFIRMED THAT THE 8 SPEED TRANSMISSION IS NOT FUNCTIONING IN THE SAME APPROPRIATE WAY AND SHIFTING IS "SEVERE" . PROBLEM IDENTIFIED BY DEALER IS THE VALVE BODY , HOWEVER CHRYSLER HAS DENIED REPLACEMENT OF THE PART INSTEAD ASKING THAT THE CAR BE DRIVEN FOR AN ADDITIONAL THREE THOUSAND MILES, BEFORE ANY REPAIR IS CONSIDERED , ESSENTIALLY BREAKING THE TERMS OF THE WARRANTY BY ASKING A CAR WITH A BAD TRANSMISSION TO BE DRIVEN FOR THOUSANDS OF MILES. DEALERSHIP CONFIRMED PROBLEM EXISTS , HOWEVER THEIR HANDS CURRENTLY TIED BY CORPORATE. *TR