NHTSA Complaint #10679866 — 2015 SUBARU WRX

I DO NOT DRIVE MY VEHICLE VERY OFTEN AS I DRIVE MY WORK TRUCK SIX DAYS A WEEK. I GOT INTO MY VEHICLE BEFORE GETTING ON THE FREEWAY AND REALIZED I NEEDED GAS BEFORE I LEFT. I GOT TO THE GAS STATION WITH MY GAS LIGHT ON AND PARKED. AFTER PAYING FOR GAS I REALIZED MY GAS CAP ACCESS DOOR WAS NOT OPEN, AS I THOUGHT I OPENED IT. I TRIED MULTIPLE TIMES OPENING THE DOOR WITH THE RELEASE LEVER ON THE FLOOR BY THE DRIVERS SEAT. AFTER TWENTY MINUTES OF CONFUSION I CALLED THE DEALERSHIP AND THEY TOLD ME TO BRING IT OVER RIGHT AWAY ( GOOD THING THEY ARE DOWN THE STREET FROM ME). AFTER WAITING FOR ABOUT AN HOUR AND TALKING TO THE TECH AND SERVICE WRITER I WAS ABLE TO OBTAIN INFORMATION ON THE CAUSE OF THIS (SOME WHAT). THERE IS A PART ON THE RELEASE MECHANISM THAT IS WEAK AND FAILS CAUSING YOU TO NOT BE ABLE TO ACCESS YOUR GAS CAP. THIS COULD BE CATASTROPHIC IF YOU ARE ON A ROAD TRIP OR AWAY FROM ANY DEALERSHIP. THE SERVICE WRITER ALSO HAD SAID THIS IS FAIRLY COMMON WITH THE NEW 2015 WRX AND THEY ARE GETTING ABOUT TWO VEHICLES COMING BACK WITH THE SAME PROBLEM PER WEEK. SUBARU NEEDS TO TAKE RESPONSIBILITY FOR THEIR FAULTY DESIGN AND RECALL ALL VEHICLES AFFECTED. THIS SHOULD BE INVESTIGATED IMMEDIATELY. *TR