NHTSA Complaint #10676229 — 2014 FORD FUSION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10676229
Vehicle 2014 FORD FUSION
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 15,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I AVOIDED ANOTHER VEHICLE THAT CUT ME OFF ON THE EXPRESSWAY BY HONKING THE HORN, SLAMMING ON THE BRAKES AND QUICKLY CHANGING LANES. AS SOON AS I MANEUVERED INTO AN EMPTY LANE, MY VEHICLES INSTRUMENT PANEL WENT DARK, THE HORN STOPPED SOUNDING, ALL GAUGES WENT TO ZERO AND THE CAR LOST ALL ELECTRIC POWER (INCLUDING STEERING ASSIST) AND THE ENGINE STUMBLED. AFTER A SECOND OR TWO EVERYTHING ON THE INSTRUMENT PANEL RESET. ONCE EVERYTHING CAME BACK ON, THE ENGINE WAS ON A REDUCED POWER MODE AND PUSHING THE ACCELERATOR TO THE FLOOR DID NOT MAKE THE CAR ACCELERATE. WITH THE VEHICLE RAPIDLY LOOSING SPEED, I WAS ABLE TO STEER THE VEHICLE INTO THE SHOULDER OF THE EXPRESSWAY. I SHIFTED THE VEHICLE INTO NEUTRAL AND TURNED THE CAR OFF BY MOVING THE KEY TO "ACCESSORY" AND THEN RESTARTED THE VEHICLE. ONCE RESTARTED, I SHIFTED BACK INTO DRIVE AND DEPRESSED THE ACCELERATOR. THE CAR ACCELERATED NORMALLY AND ALL ELECTRONIC FUNCTIONS WERE WORKING. THE INSTRUMENT PANEL DISPLAYED EVERYTHING NORMALLY. THERE WAS NO "CHECK ENGINE" OR OTHER WARNING LIGHTS ILLUMINATED AND NO WARNING MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL SCREEN. I DROVE MY CAR ANOTHER 6 MILES TO THE DEALERSHIP WITH NO FURTHER ISSUES. *TR

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