NHTSA Complaint #10672959 — 2008 PONTIAC SOLSTICE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10672959
Vehicle 2008 PONTIAC SOLSTICE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 17,901 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

DRIVER'S SIDE DOOR HANDLE RELEASE IS BROKEN AND NO LONGER CONNECTED TO RELEASE/OPEN DOOR IN VEHICLE. NOW ONLY WAY FOR DRIVER TO EXIT VEHICLE IS TO HAVE TO ROLL DOWN MY WINDOW-REACH OUTSIDE TO OPEN MY DOOR WITH OUTSIDE DOOR HANDLE. SAFETY ISSUE, AS I CANNOT EXIT VEHICLE QUICKLY IN EMERGENCY AND ONLY CAN EXIT IF WINDOW IS DOWN. HAVE ASKED DEALER TO REPAIR MULTIPLE TIMES. HAVE BEEN TOLD PARTS ARE ON BACK ORDER, AND STILL NOT AVAILABLE FROM GM. IT HAS BEEN OVER SIX MONTHS WITH THIS PROBLEM. IN SCANNING SOLSTICE INTERNET FORUMS, THIS SEEMS TO BE A SUBSTANTIAL ISSUE AMONG OWNERS. MY VEHICLE IS LOW MILEAGE, YET I CANNOT GET THE GM/PONTIAC DEALER TO SOLVE THE ISSUE. THEY CLAIM THEY ARE STILL AWAITING PARTS FROM GM. FORUM REFERENCE: HTTP://WWW.SOLSTICEFORUM.COM/FORUM/F12/DOOR-HANDLE-REPLACEMENT-HOW-69171/. *TR

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