NHTSA Complaint #10672733 — 2014 ACURA MDX

WHILE TRAVELING ON A CITY STREET, THE COMPUTER STARTED TO CHANGE RADIO STATIONS, FAN SPEEDS, TEMPERATURE, AND HEATED SEATS WITHOUT ANY OPERATOR INPUT AND IN A VERY RAPID MANNER FOR APPROXIMATELY 5 MINUTES. BY THE TIME WE GOT THE VEHICLE TO THE DEALERSHIP, THE SYSTEM HAD RESET AND THE DEALER ADVISED THEY COULD NOT FIND ANY ISSUES WITH THE VEHICLE. SINCE THEN, WE CONTINUE TO HAVE PROBLEMS AND THEY NOW INCLUDE THE COLLISION WARNING SYSTEM GOING OFF WHILE SITTING STILL, THE REAR VIEW CAMERA WILL KEEP OPERATING WHILE DRIVING FORWARD, THE TOUCHSCREEN PANELS QUIT WORKING FOR UP TO 10 MINUTES AT A TIME, THE NAVIGATION SYSTEM WILL SHOW INACCURATE INFORMATION, AND THE PANELS HAVE GONE BLANK AND THEN SHOWED THE MESSAGE HDD ERROR, CONTACT SERVICE. ACURA SERVICE AND CLIENT RELATIONS HAS ADVISED THAT THEY DO NOT BELIEVE THERE IS A PROBLEM BECAUSE THE VEHICLE DOES NOT EXHIBIT THE PROBLEMS WHILE IN THEIR SHOP AND HAVE STATED THAT UNLESS THEY SEE THE PROBLEM, THERE IS NO PROBLEM. *TR