NHTSA Complaint #10672471 — 2005 CADILLAC CTS

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE JERKED BACKWARD AND WOULD NOT ACCELERATE. THE CONTACT SHUT OFF THE VEHICLE AND ONCE RESTARTED, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. ADDITIONALLY, THE CONTACT STATED THAT THE KEY WOULD BECOME STUCK IN THE IGNITION SWITCH OR WOULD BE DIFFICULT TO REMOVE. THE POWER WINDOWS ALSO FAILED AND WOULD OPEN AND CLOSE INDEPENDENTLY, AS WELL AS THE RADIO BECOMING INOPERABLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE TRANSMISSION AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE IGNITION SWITCH WAS REPLACED BUT NOT THE TRANSMISSION. THE CONTACT LATER DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V394000 (ELECTRICAL SYSTEM) THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.