NHTSA Complaint #10670199 — 2002 TOYOTA AVALON

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10670199
Vehicle 2002 TOYOTA AVALON
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 77,861 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

WHEN I WANTED TO EXIT THE CAR FROM THE DRIVER'S SIDE, THE INSIDE DOOR HANDLE WOULD NOT WORK. I HAD TO OPEN THE WINDOW AND USE THE OUTSIDE HANDLE TO EXIT THE CAR .I WAS THEN ABLE TO EXIT THE CAR. I HAD TO HAVE THE DRIVER'S SIDE DOOR ASSEMBLY REPLACED.THAT WAS THE FIRST TIME THIS HAPPENED. THE SAME THING HAPPENED AGAIN IN NOVEMBER 2014. THE INSIDE DRIVER'S DOOR HANDLE WOULD NOT LET ME EXIT THE CAR AND I WAS TRAPPED INSIDE AGAIN. THE INSIDE DOOR HANDLE CABLE SNAPPED. I HAD TO HAVE THE CABLE REPLACED. THIS HAPPENED TWICE WITHIN A 5 YEAR PERIOD. *TR

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