NHTSA Complaint #10668635 — 2013 BUICK VERANO

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10668635
Vehicle	2013 BUICK VERANO
Component	STEERING
Date of Incident	December 28, 2014
Date Filed	December 29, 2014
Mileage	13,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I WAS DRIVING THROUGH A CONSTRUCTION ZONE WHEN MY STEERING WHEEL LOCKED UP. IT SURPRISED ME AND CAUSED ME PANIC SOMEWHAT. THE LANE WAS VERY NARROW AND STARTED TO TURN, BUT MY STEERING WHEEL DID NOT RESPOND THE WAY IT SHOULD. IT TOOK A LOT OF EFFORT TO TURN THE WHEELS. THE CAR GOT TOO CLOSE TO THE CEMENT GUARDRAILS AND COLLIDED WITH THEM ON THE PASSENGER SIDE UP BY THE FRONT WHEEL. THE CAR HAS DAMAGE AT THE SITE OF IMPACT AND NOW THE STABILITRAC SYSTEM HAS A FAIL LIGHT ON. ALSO, THE CAR SHAKES WHEN DRIVEN, AND THERE IS A GENERAL LOSS OF CONTROL WHEN STEERING NOW. *TR

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