NHTSA Complaint #10664149 — 2002 HYUNDAI SANTA FE STRUCTURE:BODY

Complaint Details

ODI Number	10664149
Vehicle	2002 HYUNDAI SANTA FE
Component	STRUCTURE:BODY
Date of Incident	June 11, 2014
Date Filed	December 14, 2014
Mileage	184,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TOOK VEHICLE IN FOR A NORMAL OIL CHANGE, AND WHEN TECHNICIAN WAS UNDER THE CAR, HE TOOK SOME PICTURES OF THE FRAME IN THE FRONT RIGHT CORNER BY THE FRONT RIGHT TIRE. HE WAS SHOWING ME THE FRAME WAS RUSTING VERY, VERY BADLY. HE WARNED US THAT IF WE HIT A SMALL POT HOLE/BUMP OR THE CURB AT EVEN 5 MPH THE FRAME COULD BUST AND WE COULD CRASH. THE STEERING WOULD SHAKE AND MADE CHUGGING FEELING WHEN TRYING TO TURN, WAS LOOKED AT AND POWER STEERING LOOKED TO BE FINE AND FLUID WAS FULL. AFTER JULY 7TH IT MADE IT VERY HARD TO DRIVE AND NOT SAFE FOR OUR FAMILY. *TR

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