NHTSA Complaint #10663465 — 2012 CHEVROLET SONIC

MY 2012 CHEVROLET SONIC HAS GOTTEN ITS SECOND FLAT TIRE FROM ALIGNMENT ISSUES, AND IS ABOUT TO NEED A THIRD TIRE REPLACED. THE CAR HAS 26000 MILES WITH A CLEAN BILL OF HEALTH, OTHER THEN MAJOR STEERING ISSUES. THE TIRES COMPLETELY RUN BALD ON THE OUTER EDGE OF THE TIRE, AND A SHAKING IS EXPERIENCED AT ALL SPEEDS WHILE DRIVING THE CAR. I HAD TAKEN IT TO THE DEALERSHIP ABOUT THIS ISSUE, BUT WAS TOLD IT WAS HAPPENING BECAUSE I AM NOT DOING AN ALIGNMENT EVERY 6500 TO 7500 MILES; WHICH I FIND TO BE RIDICULOUS. I HAVE NEVER HEARD OF HAVING TO ALIGN A CAR THAT FREQUENTLY. SO THERE VERDICT THIS FAR IS I HAVE TO BY ALL NEW TIRES AND GET AN ALIGNMENT DONE ON MY CAR WITH ONLY 26,000 MILES. I CONTACTED CORPORATE HEADQUARTERS OUT OF FRUSTRATION CAUSED FROM THE DEALER SHIP WRITING ME OFF TWICE, AND SAYING ITS NOTHING TO DO WITH THE CAR. UNFORTUNATELY CORPORATE WAS UNWILLING TO RECTIFY THIS SITUATION BECAUSE OF THE SAME REASON, IT IS CONSIDERED WEAR AND TEAR. I DON'T KNOW HOW A CAR WITH SUCH LOW MILES COULD ALREADY HAVE SUCH A HORRIBLE ALIGNMENT, REQUIRING THREE TIRES TO BE CHANGED. I HAVE DROVE CHEVY'S MY WHOLE LIFE AND HAVE NEVER EXPERIENCED ANYTHING COMPARABLE TO THIS. *TR