NHTSA Complaint #10661123 — 2014 DODGE CHARGER

THE VEHICLE'S ENGINE WAS COLD AND IT HAD BEEN SITTING IN A PARKING LOT FOR FOUR DAYS. I WAS ATTEMPTING TO MERGE INTO TRAFFIC FROM A TOLL BOOTH. THE VEHICLE WOULD NOT ACCELERATE PAST APPROXIMATELY 10 MPH AND IT LOST SPEED BUT THE RPMS WERE INCREASING. THIS WENT ON FOR APPROXIMATELY FIVE SECONDS AND THEN THE CHECK ENGINE LIGHT CAME ON AND I WAS ABLE TO ACCELERATE INTO TRAFFIC. I DROVE FOR APPROXIMATELY 30 MILES AT 70 MPH (AFTER CALLING A SERVICING DEALER WHO TOLD ME I WOULD BE OKAY DRIVING THE CAR UNLESS THE CHECK ENGINE LIGHT STARTED TO FLASH) THEN STOPPED FOR A TRAFFIC LIGHT. AT THE NEXT TWO TRAFFIC LIGHTS THE VEHICLE WOULD NOT ACCELERATE WITH CARS BACKED UP BEHIND ME AND HONKING. THE MPH WERE AT 15 BUT THE RPMS WERE AT 2200. THIS WENT ON FOR ABOUT FIVE SECONDS AT EACH LIGHT THEN HAPPENED AGAIN AS I TRIED TO MERGE ONTO ANOTHER HIGHWAY THAT WAS UNDER CONSTRUCTION WITH CONCRETE BARRIERS ON BOTH SIDES AND HAD NO WHERE FOR ME TO WAIT FOR ACCELERATION. THE SERVICING DEALER SAID THEY COULDN'T GET MY CAR IN FOR 4 DAYS. TWO DAYS LATER THE CHECK ENGINE LIGHT WENT OFF. THE NEXT DAY THE SERVICING DEALER SAID THEY COULD NOT DIAGNOSE THE PROBLEM WITHOUT THE CHECK ENGINE LIGHT ON. THEY DROVE IT FOR THREE DAYS AND THEN GAVE IT BACK TO ME UNDIAGNOSED. THE NEXT DAY THEY SAID BRING IT BACK IN BECAUSE DODGE ENGINEERS READ THE COMPUTER CODE AND TOLD THEM TO REPLACE THE TRANSMISSION. THE SERVICING DEALER DISCOVERED METAL SHAVINGS IN THE PAN WHILE REPLACING THE TRANSMISSION. THE SERVICING DEALER DID NOT KNOW WHAT CAUSED METAL SHAVINGS IN THE PAN BUT ONE OF THEIR EMPLOYEES TOLD ME ON THE SIDE THEY SEE THE PROBLEM A LOT AND DRIVERS WILL CALL BECAUSE THEY HEAR A LOUD BOOM FROM THE CAR .I AM A WEEK OUT WITH THE NEW TRANSMISSION AND STILL NOTICE IT DOES NOT UPSHIFT SMOOTHLY WHEN THE ENGINE IS COLD. NEITHER THE SERVICING DEALER OR THE SELLING DEALER WILL HELP ME WITH AN EXTENDED WARRANTY. *TR