NHTSA Complaint #10660134 — 2002 HYUNDAI SANTA FE

TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION), THE STEERING WHEEL WAS DIFFICULT TO TURN AND EXCESSIVE FORCE WAS REQUIRED. THE CONTACT ALSO MENTIONED THAT THE SUSPENSION WAS UNSTABLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE VEHICLE WAS ALIGNED AND ALL FOUR TIRES WERE REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE UNDERBODY, THE FRONT STRUT FRAME AND THE COILS SPRINGS RUSTED WHICH NEEDED TO BE REPAIRED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION) AND PENDING REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.