NHTSA Complaint #10659659 — 2010 NISSAN MAXIMA

I WAS AT WORK, WENT TO GET INTO MY CAR AND COULDN'T START IT UP. I NOTICED THE "LOCK" WAS ON AND THE KEY LIGHT. I CALLED MY HUSBAND AND HE DIDN'T KNOW WHAT TO DO. MY HUSBAND CAME AND PICKED ME UP AND FORTUNATELY WHERE I BOUGHT MY CAR IS RIGHT AROUND THE CORNER FROM MY JOB. WE WENT INTO GANLEY NISSAN IN MAYFIELD HEIGHTS, OH AND THEY TOLD ME TO TRY THE KEY PORT. I PLACED MY KEY INTO THE KEY PORT, STILL NOTHING. I SPOKE WITH THE SERVICE PEOPLE AT GANLEY AND THEY TOLD ME THAT THEY WILL CHECK MY EXTENDED WARRANTY, BUT THIS WAS ONLY COVERED ON ALTIMA'S LAST YEAR AND NOT MAXIMA'S. MY QUESTION IS WHY NOT! THIS IS FRAUD AS FAR I AM CONCERNED. HOW CAN THESE BIG INDUSTRIES GET AWAY WITH THIS NONSENSE, SELLING US PRODUCTS THAT DOES NOT LAST, AND THEN WE HAVE THE SERVICE INDUSTRY CAPITALIZING ON THIS. IT IS NOT FAIR, AND THIS IS A BIG BUMMER ON MY THANKSGIVING/CHRISTMAS HOLIDAY IF I HAVE TO COME OUT OF MY POCKET FOR SOMETHING THAT NISSAN SHOULD BE TAKING CARE OF. THEY HAVE ENOUGH COMPLAINTS FOR MAXIMA AS WELL TO DO A RECALL, OR BE FAIR AND PAY FOR THESE REPIARS. THIS IS NOT RIGHT! I LOVED MY CAR UNTIL YESTERDAY! *TR