NHTSA Complaint #10654605 — 2011 FORD MUSTANG

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10654605
Vehicle	2011 FORD MUSTANG
Component	ENGINE
Date of Incident	November 12, 2014
Date Filed	November 12, 2014
Mileage	32,651 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

DRIVING AT NORMAL SPEEDS (45 MPH), SUDDENLY ENGINE LIGHT AND WRENCH LIGHT BOTH ILLUMINATED AND SIMULTANEOUSLY LOST ALL POWER TO THE CAR. I WAS ALMOST CRUSHED BY A SEMI TRUCK AS I WAS IN THE PROCESS OF TURNING. I WAS TOLD BY FORD DEALER TO JUST RESTART ENGINE AND ALL WOULD BE OKAY. THIS TEMPORARILY FIXED THE PROBLEM BUT THE NEXT DAY THE SAME ISSUE HAPPENED AGAIN, THIS TIME I CAUSED A LARGE BACK UP OF CARS BEHIND ME CAUSING A VERY HAZARDOUS CONDITION. NOW WHEN I TALK TO FORD REPRESENTATIVE THEY TELL ME THAT IT IS NOT UNDER WARRANTY AND THAT I AM ON MY OWN TO FIX. AFTER MUCH RESEARCH, MY CASE IS NOT ALONE. THERE IS MANY PEOPLE WITH THE SAME SITUATION. FORD FAILS TO RECOGNIZED THAT THIS IS A PROBLEM. *TR

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