NHTSA Complaint #10651451 — 2003 LEXUS LX470

I WAS DRIVING MY LEXUS LX 470 TO CHURCH ON SUNDAY OCTOBER 26, 2014. WHILE DRIVING AROUND 45 MILES PER HOUR, MY VEHICLE'S STEERING WHEEL SUDDENLY TURN 90 DEGREES TO THE RIGHT AND THE VEHICLE PULLED OVER THE CUB. I WAS SCARED TO DEATH AND NERVOUS BUT LUCKILY SLAMMED ON THE BREAKS ON TIME. THE TRUCK STOPPED AND THERE WAS NO ACCIDENT BECAUSE I WAS ON THE RIGHT LANE AND NO OTHER VEHICLE WAS BESIDE ME. AFTER RECOVERING FROM THE SHOCK, I LOOKED AT THE DASHBOARD AND SAW A RED LIGHT WITH "VGRS" ILLUMINATED. I CALLED HOME AND TOLD MY HUSBAND THE SITUATION. HE ASKED ME TO STAY PUT AND BROUGHT ME OUR SECOND CAR. HE TOOK THE LEXUS HOME AND STARTED TO RESEARCH THE PROBLEM. HE FOUND SEVERAL COMPLAINT ONLINE ABOUT THE SAME PROBLEM AND REALIZED THAT LEXUS COMPANY NEW ABOUT THE PROBLEM BUT CHOSE NOT TO DO ANYTHING ABOUT IT. TO BE SURE, HE TOOK THE TRUCK TO OUR FAMILY MECHANIC WHO LATER CONFIRMED THE PROBLEM AND THE FACT THAT LEXUS NEW ABOUT IT FOR YEARS 2003 TO 2007. OUR MECHANIC SAID THAT THE LEXUS COMPANY HAD THE SAME PROBLEM ON THEIR LS MODEL AND GENERATED A RECALL FOR IT. BUT FOR SOME REASON WE CANNOT EXPLAIN, LEXUS COMPANY DECIDED NOT TO RECALL THE LX MODEL. NOW THE PROBLEM ON THE LX MODEL ALMOST GET ME INTO A FATAL ACCIDENT. I NEED YOUR ORGANIZATION TO START AN INVESTIGATION ON THIS PROBLEM BEFORE SOMEBODY GET KILLED. *TR