NHTSA Complaint #10649136 — 2004 MONACO COACH CAYMAN

SUBMISSION FROM CONSTITUENT RE 2004 MONACO CAYMAN " I-BEAM" RECALL. SMD THE CONSUMER STATED WHILE DRIVING, A NOISE ALERTED HIM OF A PROBLEM. HE DISCOVERED THE I-BEAM LEAF IMITATOR ON THE RIGHT SIDE OF THE FRONT AXLE HAD BROKEN. THE PART WAS NOT REPLACED. BUT, FIXED BY WELDING A COSMETIC PLATE TO ONE SIDE OF THE I-BEAM. THE COMPONENT WAS SHORTER THAN THE I-BEAM BY A THIRD AND THE BREAK ON THE RV OCCURRED AT THE END, THAT WAS INTENDED TO STRENGTHEN THE I-BEAM. THE CONSUMER STATED THE PARTICULAR PART THAT FAILED, WAS SUBJECT TO A RECALL IN 2004. THE DEALER FAILED TO REPLACE THE PART, BUT INSTEAD CHOSE TO FIX IT WITH AN UN-APPROVED METHOD, THEREFORE NOT FOLLOWING THE RECALL ORDER. UPDATED 12/29/14. *JB