NHTSA Complaint #10644241 — 2014 MAZDA CX-5

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10644241
Vehicle	2014 MAZDA CX-5
Component	STRUCTURE:BODY
Date of Incident	October 7, 2014
Date Filed	October 13, 2014
Mileage	14,001 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN I HEARD A POP, I LOOKED ALL OVER THE WINDSHIELD AND I DIDN'T SEE ANYTHING. I DROVE FOR ANOTHER 15 MINUTES AND WHEN I LOOKED TO MY RIGHT I SAW A 6 INCH CRACK THAT STARTED FROM THE EDGE OF THE WINDSHIELD ON THE PASSENGER SIDE. IT COULD NOT HAVE BEEN FROM A PEBBLE OR IMPACT BECAUSE AT THE TIME I HEARD THE POP THERE WERE NO CARS OR TRUCKS IN FRONT OF ME. WHEN I TOOK THE CAR TO THE DEALER A COUPLE DAYS LATER TO GET AN OIL CHANGE I ASKED THEM WHAT THEY THINK OF THE CRACK AND THEY SAID THAT IT WAS FROM AN IMPACT AS THERE WAS AN IMPACT POINT ON THE CRACK. THAT SAME DAY I TOOK THE CAR TO A REPAIR SHOP AND IT TOOK THEM A WHILE TO LOOK FOR A REPLACEMENT WINDSHIELD. I DID SOME RESEARCH ONLINE AND APPARENTLY IT HAS BEEN HAPPENING A LOT TO OTHER CX-5 OWNERS. *TR

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