NHTSA Complaint #10640189 — 2002 FORD FOCUS

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10640189
Vehicle 2002 FORD FOCUS
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 67,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

IN TANK ELECTRIC FUEL PUMP FAILURE DUE TO MANUFACTURING DEFECT FAILED AND CAUSED THE CAR TO STOP DEAD. FORTUNATELY THE DRIVER HAD NOT AS YET ENTERED THE MOVING TRAFFIC LANE! FORD KNOWS THERE IS A PROBLEM WITH THIS FUEL PUMP AND YET WOULD RATHER SPEND MILLIONS IN TV ADS THEN REPAIR OR REPLACE FAULTY SAFETY HAZARD ITEMS IN THEIR PRODUCTS! JUST TAKE A COUNT OF ALL THE AUTOS MADE BY FORD WITH THIS FAULTY FUEL PUMP AT AN AVERAGE DOLLAR COST ( SO FAR NO LOST OR CRIPPLED LIVES) OF $1000 PER AND DETERMINE THAT BY NOT RUNNING ONE PRIME TIME HALFTIME NATIONAL FOOTBALL GAME AD THEY COULD EASILY REPAIR ALL THOSE VEHICLES, HAVE A CLEAR CONSCIENCE ABOUT THE SAFETY OF THEIR PRODUCT USERS AND GAIN PRICELESS VALUE WORTH MAYBE 10 TIMES THE COST OF THE SINGLE AD? THEY DID IN FACT ALLEGEDLY ISSUE AN EXTENDED WARRANTY FOR MY 2002 FORD FOCUS THAT STATED REPLACE ON FAILURE UP TO 100,000 MILES BUT ALAS THEY NOW DENY THIS. I ALSO WONDER WHY AN ELECTRIC ITEM WOULD BE SUBMERGED IN A FUEL CELL AND WONDER WHY THEY HAVE BEEN SO LUCKILY AS TO NOT HAVE ANY FUEL TANKS EXPLODE AS OF NOW? " MY POINT" DRIVING AN AUTO THAT MAY STOP RUNNING (WITHOUT WARNING) DUE TO A DEFECTIVE PART SHOULD BE (AT THE VERY LEAST) REPAIRED AT COMPANY COST NOT PASSED ON THE OWNER WHO MAY HAVE ALREADY SURVIVED A NEAR DEATH EXPERIENCE WHEN THEIR CAR DIED AT 60 MPH WITH SEMI TRUCKS ALL AROUND? NOT OUR CASE BUT NEXT TO WORST CASE AFTER TANK EXPLOSION! JUST BECAUSE IT HASN'T HAPPENED YET IS NO EXCUSE TO NOT TAKE FULL RESPONSIBILITY FOR THE REPAIR. NO PART ON ANY MODERN AUTO (DUE TO NORMAL USE) SHOULD FAIL ( AS IF IT HAD A CLOCK BUILT IN) JUST PAST THE 60,000 MILE MARK EVEN IF IT TOOK 12 YEARS TO REACH THE MILES UNDER THE 36 MONTH 60,000 MILE SO CALLED FACTORY WARRANTY? *TR

Related Complaints for the 2002 FORD FOCUS

Other FUEL/PROPULSION SYSTEM Complaints

#10956772 TL* THE CONTACT OWNED A 2002 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE STARTED TO SMOKE FROM THE BA...
#10681874 CAR WOULD NOT SHIFT CORRECTLY TO 3RD OR 4TH GEAR. ENGINE FUEL LIGHT WOULD APPEAR. *JS
#10490542 VEHICLE RUNS FINE WHEN WE GO INTO SCHOOL/BUSINESS OR WHAT EVER WE PARK AND COME OUT AND THE VEHICLE DOES NOT START, A...

Recent Complaints for the 2002 FORD FOCUS

#11632542 SERVICE BRAKES Break lights won't work and was almost hit by another car, changed break lights changed light break switch checked fu...
#11584343 UNKNOWN OR OTHER Sunroof Exploded. Empty Road, temp low 40s. No warning. I have owned the car since 2004. Though older car, <120,000 m...
#11534693 UNKNOWN OR OTHER The drivers door will not open. It is stuck shut. Turning the key in the lock does not work. Broke outer handle tryin...
#11502938 ELECTRICAL SYSTEM I drive a 2002 Ford Focus Sedan. My engine light is on, warning light for trunk door ajar light is on (even though t...
#11502938 EXTERIOR LIGHTING I drive a 2002 Ford Focus Sedan. My engine light is on, warning light for trunk door ajar light is on (even though t...
Check any vehicle history by VIN - Free vehicle history report