NHTSA Complaint #10637993 — 2012 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10637993
Vehicle 2012 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage 48,963 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

FOR THE FOURTH TIME, MY 2012 FORD F150 ECOBOOSTED ENGINE STALLED OR SHUTTERED WHEN HAULING A LOAD (TRAILER OR HEAVY BED LOAD) IN A HIGH HUMIDITY ENVIRONMENT. I WAS PULLING A U-HAUL TRAILER BEHIND MY TRUCK AND IT WAS RAINING HEAVILY. WHEN I PUNCHED THE ACCELERATOR TO PASS A SLOWER VEHICLE, THE ENGINE STALLED, SPUTTERED, AND NEARLY SHUT DOWN. THE "CHECK ENGINE" LIGHT CAME ON FOR ABOUT A MINUTE, THEN TURNED OFF ONCE THE ENGINE HAD CLEARED WHAT FELT LIKE CONDENSATION, AND RETURNED TO NORMAL OPERATING MODE. WHEN I TOOK THE VEHICLE TO THE DEALERSHIP TO COMPLAIN (FOR THE 4TH TIME), THEY TOLD ME THAT THEY WERE OF AWARE OF A DESIGN PROBLEM WITH THE INTERCOOLER ON 2011-2013 TURBOCHARGED VEHICLES, BUT SINCE THEY COULD NOT VERIFY THE DEFECT "CODE," FORD WOULD NOT REIMBURSE THEM FOR THE SERVICE FIX. THIS IS CLEARLY A SAFETY AND ENVIRONMENTAL ISSUE AS THE SERVICE BULLETIN THAT FORD ISSUED TO CORRECT THE PROBLEM, REQUIRES REPLACEMENT OF THE CATALYTIC CONVERTER AS WELL. FRUSTRATED! *TR

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