NHTSA Complaint #10628301 — 2011 HYUNDAI SANTA FE

DRIVING ON INTERSTATE 1 HOUR EAST OF ASHEVILLE, NC IN HEAVY TRAFFIC. AT APPROXIMATELY 230 PM ON 8/20/2014 THE CHECK ENGINE LIGHT CAME ON, THE CAR SHUDDERED AND LOST ALL ACCELERATION. COMPLETE LOSS OF POWER MANAGED TO COAST TO THE SIDE OF THE ROAD AND TURNED CAR OFF. RESTARTED AND DROVE TO HYUNDAI DEALERSHIP IN ASHEVILLE, NC ABOUT 30 MILES AWAY. THEY PERFORMED A SOFTWARE UPDATE AND STATED PROBLEM WAS RESOLVED. CONTINUED DRIVING ON HIGHWAY (TRAVELING BACK TO DAYTON OH), AND WITHIN 1 HOUR CHECK ENGINE LIGHT CAME ON, AT ABOUT 700 PM, A COMPLETE LOSS OF POWER AND NO ACCELERATION, AND HAD TO COAST TO THE SIDE OF THE ROAD, RESTART THE ENGINE, ETC. AGAIN, INCREDIBLY DANGEROUS SITUATION ON A BUSY INTERSTATE. THE SAME EXACT SITUATION HAPPENED 2 MORE TIMES ON OUR WAY HOME ON THE INTERSTATE, UNTIL WE COULD FINALLY TAKE IT TO OUR DEALER WHERE THEY REPLACED THE THROTTLE CONTROL ASSEMBLY AND DID ANOTHER SOFTWARE UPDATE. THIS WAS INCREDIBLY DANGEROUS, COULD EASILY HAVE RESULTED IN A VERY BAD ACCIDENT AND MERITS INVESTIGATION. PLEASE CONTACT ME IF I CAN PROVIDE ADDITIONAL INFORMATION. THANK YOU FOR YOUR CONSIDERATION. *TR