NHTSA Complaint #10622504 — 2013 CADILLAC CTS
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10622504 |
| Vehicle | 2013 CADILLAC CTS |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 3,800 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
MY 2013 CADILLAC CTS WAS RECALLED FOR UNINTENDED ROTATION OF THE IGNITION SWITCH. ALL THAT THE RECALL REQUIRED WAS TO ADD A SECOND SMALL RING TO THE KEY AND GIVE ME A PAPER TELLING ME NOT TO ATTACH ANY THING TO THE KEY INCLUDING THE KEY FOB. HOWEVER, THE DEALER ATTACHED THE KEY FOB TO THE KEY. THEY JUST PLACE THE PAPER ON MY DASH SO I DIDN'T READ IT TILL I WAS AT HOME. I CALLED THE DEALER SERVICE DEPARTMENT AND THEY SAID I SHOULD REMOVE THE FOB. IS IT ACCEPTABLE THE LEAVE A DEFECTIVE PART IN A CAR AND JUST TELL YOU NOT TO ADD ANYTHING TO THE KEY RING TO TRY TO PREVENT THE PROBLEM FROM OCCURRING? *TR
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