NHTSA Complaint #10619207 — 2013 CHEVROLET SPARK ELECTRICAL SYSTEM

Complaint Details

ODI Number	10619207
Vehicle	2013 CHEVROLET SPARK
Component	ELECTRICAL SYSTEM
Date of Incident	July 31, 2014
Date Filed	August 6, 2014
Mileage	24,163 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

MY DAUGHTER & NIECE STOPPED AT A CONVENIENCE STORE, LOCKED THE CAR, CAME BACK OUT AND CAR WOULDN'T START. CALLED ONSTAR AND VEHICLE HAD TO BE TOWED TO A DEALERSHIP. A MODULE FAILED THAT LOCKED OUT THE ENGINE AS IT WOULD IF VEHICLE WAS STOLEN. DEALER GOT THE MODULE QUICKLY, BUT COULDN'T GET THE KEYS TO REPROGRAM. THIS HAPPENED 60 MILES AWAY, I HAVE GOTTEN A LOANER FROM THE DEALERSHIP, BUT MY DAUGHTER COULDN'T AS SHE'S 20 YEARS OLD. I PURCHASED THE VEHICLE SO I HAD SAFE, DEPENDABLE TRANSPORTATION FOR MY DAUGHTER. WHAT IF THIS HAD HAPPENED HUNDREDS OF MILES AWAY! DEALER SAID THEY HAD NO RECORD OF THIS HAPPENING ON ANY TYPE GM VEHICLE IN THE PAST. IT'S SIX DAYS AND COUNTING, STILL NO CAR. *TR

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