NHTSA Complaint #10606865 — 2007 CHRYSLER CROSSFIRE

WHILE DRIVING DOWN THE ROAD I NOTICED A LOT OF ROAD NOISE COMING FROM THE REAR AREA AND FOUND THAT THE REAR WINDOW GLASS WAS COMING DETACHED FROM THE TOP FABRICK. OVER THE NEXT TWO WEEKS THE WINDOW AND ALMOST COMPLETELY COME APART FROM THE TOP. I HAVE FOUND THAT CHRYSLER HAS OFFERED THROUGH THEIR TSB-23035-11 REVA SERVICE BULLETIN TO COVER THIS PROBLEM ON 2005 MODELS UP TO TEN YEARS OR 100,000 MILES. MY PROBLEM IS IDENTICAL TO THE 2005 AND I ONLY HAVE ABOUT 57,000 MILES ON THE VEHICLE BUT THEIR CUSTOMER SATISFACTION CENTER ONLY REFERED ME TO THE DEALER WHO HAS STATED THAT THE TOP NEEDS TO BE REPLACED AT A COST OF $1650 TO ME WITH NO ASSISTANCE FROM CHRYSLER. THE TOP IS IN EXCELLENT CONDITION AND IT IS UNREALISTIC THAT THIS SHOULD BE ANYTHING BUT A MANUFATURING DEFECT. I HAVE SEEN ON THE INTERNET THAT MANY OTHER CROSSFIRE OWNERS HAVE THE SAME ISSUE AS I HAVE. *TR