NHTSA Complaint #10594046 — 2005 TOYOTA MATRIX ELECTRICAL SYSTEM

Complaint Details

ODI Number	10594046
Vehicle	2005 TOYOTA MATRIX
Component	ELECTRICAL SYSTEM
Date of Incident	January 13, 2014
Date Filed	May 26, 2014
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

THE MATRIX BEGAN HAVING VARIOUS ELECTRICAL PROBLEMS, INCLUDING ENGINE WARNING LIGHTS TURNING OFF AND ON, AIRBAG WARNINGS, CLOCK AND HEADLIGHTS/BRAKELIGHTS TURNING OFF AND ON. WE HAVE BROUGHT IT IN TO SEVERAL MECHANICS FOR CHECKS AND VARIOUS REPAIRS, TO NO AVAIL. MOST RECENTLY, A DEALER SHOP DIAGNOSED THAT THE ECM IS LIKELY FAILING, AND IN LOOKING AT THE RECORDS FROM ANOTHER DEALER SHOP NOTICED THAT THE ECM WAS ON BACK ORDER IN 2011 TO INSTALL A NEW ONE AFTER A RECALL, BUT THAT A NEW ONE WAS NEVER INSTALLED. HOWEVER, MY SERVICE RECORDS SHOW THAT THE FIRST DEALER SHOP TOLD ME (FRAUDULENTLY?) THAT IT WAS IN FACT INSTALLED. THE CAR MAY NOT BE SAFE TO DRIVE, BUT I HAVE NOT BEEN SUCCESSFUL TO THIS POINT IN GETTING IT REPAIRED. THE SECOND SHOP INFORMED ME THAT THE FIRST DEALER SHOP IS RESPONSIBLE. *TR

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