NHTSA Complaint #10593722 — 2012 BUICK LACROSSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10593722
Vehicle	2012 BUICK LACROSSE
Component	STEERING
Date of Incident	April 23, 2014
Date Filed	May 23, 2014
Mileage	55,121 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

ON APRIL 23, 2014, MY WIFE AND I WERE RUNNING ERRANDS IN OUR HOMETOWN IN OUR 2012 BUICK LACROSSE WITH EASIEST. I NOTICED THE CAR WASN'T GOING INTO AUTO-STOP AND THE STEERING BECAME ?TIGHT?. WHEN WE GOT HOME, I STARTED TO DRIVE THE CAR TO THE IN-TOWN DEALERSHIP WHERE WE BOUGHT THE CAR. WHEN I BACKED THE CAR TO THE BOTTOM OF THE DRIVEWAY, I COULD NOT TURN THE STEERING WHEEL. I PUT THE CAR BACK UP INTO THE DRIVEWAY AND CALLED A TOW TRUCK TO DELIVER THE CAR FOR SERVICE. THE DIAGNOSIS WAS THAT THE CAMSHAFT INTAKE POSITION SENSOR HAD FAILED. THIS APPARENTLY INTERACTED WITH THE ELECTRIC POWER STEERING IN SUCH A WAY AS TO DISABLE IT. WHILE THE CIRCUMSTANCES OF THIS FAILURE WERE NOT SERIOUS, IT COULD HAVE BEEN A DIFFERENT STORY HAD WE BEEN ON THE HIGHWAY TRAVELING AT 70+ MPH. *TR

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