NHTSA Complaint #10584782 — 2010 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10584782
Vehicle 2010 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

THE ENGINE WENT INTO A LOW POWER MODE AND THROTTLE WAS UN RESPONSIVE, I HAD TO CRUISE TO A STOP AND RESTART THEN IT SEEMS OK BUT I NOTICE THE THROTTLE WILL SPEED UP AND SLOW DOWN WHEN I HAD TO RUN THRU A SCHOOL ZONE(LOW SPEED) IT ALSO HAPPENED SEVERAL TIMES AFTER THAT MOST RECENTLY ON 4/21/14 ON THE HIGHWAY AT 65 MPH AND I HAD TO DRIFT TO THE SHOULDER TO RESTART THE CAR WHILE OTHERS HONKED AND VEERED AROUND ME I DO NOT UNDERSTAND WHY FORD HAS NOT RECALLED THESE. I DID GET A LETTER CALLED THE CUSTOMER SATISFACTION PROGRAM 13N03 THAT STATES THE PROBLEM- THROTTLE BODY- IS UNDER EXTENDED WARRANTY BUT ONLY IF THE WRENCH LIGHT IS ON AND MINE STAYS ON ONLY WHEN THERE IS A PROBLEM IF THERE IS ADDITIONAL PROBLEMS I WOULD HAVE TO PAY JUST TO GET IT DIAGNOSED. I AM NOT IMPRESSED WITH FORDS ATTEMPT AT THIS (SOFT) RECALL. *TR

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