NHTSA Complaint #10583391 — 2013 HYUNDAI GENESIS

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 10583391
Vehicle 2013 HYUNDAI GENESIS
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 18,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

THIS IS MY 2ND TIME THAT HAS HAPPENED, 1ST TIME WAS ABOUT IN FEB 15. 2014 AND 2ND, ON APRIL 2,2014. BOTH TIMES, I WAS ON RICHMOND HWY ALEXANDRIA VA DRIVING ABOT 45 TO 50 MILES PER HOUR. ALL OF SUDDEN THE CAR DECELERATED TO ABOUT 5 MILES AND I WAS FLOORING THE PEDAL. I WAS IN SUCH A SHOCK ABOUT THIS INCIDENT BEING THAT MY CAR IS ONLY 1 YEAR OLD. SO WE TOOK IT TO THE ALEXANDRIA HYUNDAI DEALERSHIP. THE REPAIR WAS VERY FAST, THEY INFORMED ME THAT THE THROTTLE PROGRAMMING WAS OFF. I WAS IN FEAR OF MY LIFE SINCE I DRIVE THROUGH TUNNELS AND BRIDGES. I TRUSTED THAT IT WILL BE FIXED PERMANENTLY BUT TO FIND OUT THAT 2 MONTHS LATER I HAD TO EXPERIENCE DEATHLY RE OCCURRENCE. I WAS SO PETRIFIED AND DID NOT WANT TO DRIVE THAT CAR AGAIN SO I REQUESTED TO EXCHANGE TO ANOTHER CAR. MY HUSBAND DID ALL OF THE TRANSACTIONS FOR THE NEW CAR. FEW DAYS LATER, PAPER WORK ARRIVED, THE SALESMAN CAME TO MY WORK DURING BUSY TIME SO I DIDN'T HAVE CHANCE TO READ IN DETAILS.WELL THE PAPER WORK READ THAT MY NEW CAR WAS 2013 INSTEAD OF 2014. I WAS SO UPSET IN ADDITION TO MY OTHER ISSUE AND NOT WANTING THE SAME MODEL AND YEAR. I FEEL THAT THIS CAR AND MAY BE THE MODEL IS VERY DANGEROUS AND NEED TO REPORT FOR CONSUMER TO BE AWARE OF THIS PROBLEM. THANK YOU. *TT

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