NHTSA Complaint #10579506 — 2008 SMART FORTWO

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10579506
Vehicle 2008 SMART FORTWO
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 42,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

AT 45 MPH, THE ABS LIGHT AND THE TRACTION CONTROL LIGHT TURN ON. THIS DEACTIVATES BOTH THE ABS AND TRACTION CONTROL SYSTEMS MAKING THE CAR UNSAFE TO DRIVE AT OVER 45 MPH. A MECHANIC DIAGNOSED THE PROBLEM BEING CRACK IN THE ABS SENSOR RING. ALTHOUGH A KNOWN ISSUE, MERCEDES BENZ, THE MANUFACTURER OF THE SMART CAR, DENIES ANY ISSUES WITH IT. THE REPAIR THAT THEY PERFORMED WAS A REPLACEMENT OF THE RIGHT AXLE SHAFT SINCE THEY DO NOT IMPORT A REPLACEMENT SENSOR RING. THIS IS A REPAIR IN EXCESS OF $700 FOR A $35 PART. THAT PART SHOULD NOT FAIL WITHIN SUCH A RELATIVELY LOW MILEAGE. CHOOSING NOT TO REPAIR COULD LEAD TO A SERIOUS ACCIDENT AT SPEEDS IN EXCESS OF ONLY 45 MPH. *JS

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