NHTSA Complaint #10578889 — 2009 HARLEY-DAVIDSON FLTR

HARLEY DAVIDSON FLTR 2009 (HD DID NOT MAKE AN FLTRU (ULTIMATE) IN 2009) NO LUBRICATION IN SEALED HD FACTORY WHEEL BEARING... I HAD 26121 MILES ON MY 09 ROADGLIDE WHEN I DID THE CHROME EXCHANGE FOR THE SAME FACTORY 28 SPOKE WHEELS AND FRONT FORKS AS STOCK. I WAS DUE FOR ALL THE MAINTENANCE ANYWAY TO INCLUDE NEW TIRES SO IT MADE SENSE TO MAKE THE UPGRADES AT THAT TIME. I HAD ALL THE BEARINGS REPLACED. I HAVE ABS SO THE FRONT BEARINGS WERE HDS FROM THE LOCAL DEALER. AFTER ONLY 3500 MILES THE RIGHT FRONT BEARING EXPLODED. THERE WAS ABSOLUTELY NO LUBE IN THE "SEALED BEARING". SINCE I HAD THE CHROME EXCHANGE DONE AT A LOCAL SHOP AND NOT AN HD DEALER HD REFUSED TO EVEN JUST REPLACE THE BEARING. I HAVE SINCE FOUND OUT THAT THIS IS A KNOW AND COMMON PROBLEM WITH HD MOTORCYCLES. PICTURES OF THE EXPLODED BEARING ARE AVAILABLE. IN ONE OF THE PICTURES THE BROWN SEEN IS NOT LUBE BUT RUST. THE BEARING EXPLODED ON A THURSDAY AND I DIDN'T TAKE A PICTURE OF IT UNTIL THAT FOLLOWING WEDNESDAY. HOW CAN HD GET AWAY WITH SELLING SUCH DEFECTIVE PARTS AND NOT EVEN THINK THEY NEED TO REPLACE IT. LET ALONE HOW INCREDIBLY DANGEROUS THIS IS. THIS HAS RUINED MY CONFIDENCE IN WHAT WAS MY DREAM BIKE. ANY IDEAS ON GETTING HD TO DO THE RIGHT THING OR HOW TO FIX THIS USING REQUIRED HD PARTS WITH THE CONFIDENCE THAT JUST ANOTHER DEFECTIVE PART IS NOT BEING USED? *TR