NHTSA Complaint #10577180 — 2006 BMW 325CI

I AM THE ORIGINAL OWNER OF 2006 325I WITH 42,000 MILES. ON JANUARY, THE CAR SUDDENLY ALARMED WARNING SIGNS ON CA HIGHWAY #5 AND STARTED TO MAKE LOUD NOISE AND SHAKINGS. AT THAT TIME, I WAS PREGNANT AND WITH MY 2 YEAR OLD BABY ON BACK SEAT. THE SITUATION WAS HAPPENING ON THE HIGHWAY! I WAS SO WORRIED ABOUT DRIVING SAFETY. TO SOLVE THE PROBLEM, THE DEALER SHOP ASKED ME TO REPLACE HEAD GASKET ALUMINUM VOLT AND HOUSING GASKET. IT DID COST OVER $4000. DURING THE REPAIR, THE TECHNICIAN SAID THAT THE PROBLEM IS COMMON ON THIS MODEL. I RESEARCHED ABOUT THIS PROBLEM AND READ MANY COMPLAINTS ABOUT SAME ISSUES FROM BMW 2006 325I OWNERS. THE OWNERS AGREE THAT THE HEAD GASKET ALUMINUM VOLT AND HOUSING GASKET ISSUE RESULT IN MANUFACTURE DEFECTS. LATER, BMW CHANGED THE VOLT MATERIALS AND PROVIDED GOOD WILL REPAIRS FOR SOME OWNERS. I STRONGLY ASSUME THAT THIS IS ONE OF MANUFACTURE DEFECTS COST CUSTOMERS TO REPAIR AS WELL AS THREATEN DRIVERS? SAFETY. SO I CALLED BMW CUSTOMER RELATION. BUT THEY SAID THAT ?KEEP THE RECEIPT AND YOU MAY GET REFUND WHEN ?THERE ARE ENOUGH PEOPLE COMPLAIN ABOUT IT???YOU ARE MORE THAN WELCOME TO REPORT THIS PROBLEM TO NHTSA?.? I ASKED ABOUT HOW MANY CUSTOMERS HAD SAME PROBLEMS. BUT THEY SAID "DO NOT KNOW". BASED ON THEIR RESPONSE, IT SEEMS THAT THEY KNEW AND UNDERSTOOD IT IS MANUFACTURE DEFECTS, BUT DO NOT CARE UNTIL THE ISSUE IS LOUSY OR HANDLED WITH POWERFUL AUTHORITY. IT IS THREATENING DRIVING SAFETY OF NOT ONLY THE OWNERS BUT ALL OTHER DRIVERS ON HIGHWAYS BECAUSE IT DOES NOT GIVE ANY SIGNS BEFORE BROKEN ON HIGHWAY. THEREFORE, I AM REPORTING THIS ISSUE WHILE HOPING THAT NO OTHER DRIVERS OR BABIES GET HURTS FROM THIS SUDDEN DEFECTS AND YOU COULD DO INVESTIGATE IT IN DEPTH SO THAT YOU COULD PROTECT ALL OTHER DRIVERS? LIFE. *TR