NHTSA Complaint #10576221 — 2008 CHEVROLET UPLANDER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10576221
Vehicle	2008 CHEVROLET UPLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	March 20, 2014
Date Filed	April 1, 2014
Mileage	85,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WE HAVE A 2008 CHEVY UPLANDER VAN (BOUGHT NEW) THAT BETWEEN AUG. 2010 AND MARCH OF THIS YEAR HAD TO BE JUMP STARTED 9 TIMES BECAUSE THE BATTERY WAS TOTALLY DEAD. WHEN CALLING A TOWING SERVICE TRUCK THE VAN STARTED UP IMMEDIATELY AND I WAS ABLE TO DRIVE IT TO A SERVICE STATION. IT HAS NOW BEEN LOOKED AT BY 3 DIFFERENT CHEVROLET DEALERS & 2 INDEPENDENT GARAGES. AFTER THROUGH ANALYSIS, NEITHER HAVE BEEN ABLE TO FIGURE OUT THE ROOT CAUSE OF THE PROBLEM. THREE TIMES I WAS TOLD THE VAN NEEDED A NEW BATTERY, BUT AFTER A FEW MONTHS THE VEHICLE WOULD AGAIN NOT START. THE GM CUSTOMER SERVICE (1-800-222-1020) WOULD NOT HELP ME AND REFERRED ME TO HAVE THE CHEVY DEALERSHIP RESOLVE THIS PROBLEM. I RECOMMEND THAT GM RECALL THIS VEHICLE AND FIX IT AFTER FIGURING OUT WHAT THE CAUSE OF THE PROBLEM IS. *TR

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