NHTSA Complaint #10575353 — 2012 CHEVROLET TRAVERSE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 10575353
Vehicle 2012 CHEVROLET TRAVERSE
Component AIR BAGS
Date of Incident
Date Filed
Mileage 9,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

BETWEEN 5 AND 7 TIMES THE DASHBOARD MESSAGE WOULD APPEAR WITH MESSAGE STATING SERVICE AIR BAGS. TOOK TO DEALER ON FOUR OCCASIONS TO FIX. NEXT A DASHBOARD MESSAGE WOULD APPEAR INFORMING ME OF ENGINE FAILURE ,LOSS OF POWER.THE VEHICLE WOULD SLOW DOWN TO NO MORE THAN 20 MPH. PULLED OVER SHUT ENGINE OFF AND THAN IT WOULD BE OK. NEXT TIME ABOUT 5 DAYS LATER THE MESSAGE AGAIN APPEARED WHEN MY WIFE WAS DRIVING WITH GRAND KIDS. THE ENGINE SLOWED DOWN TO ABOUT 20 MPH , WHILE SHE WAS BLENDING INTO TRAFFIC ON A HIGHWAY. HAD TO PULL OVER OR BE RUN OVER BY TRAFFIC . TOOK CAR TO DEALER FOR REPAIR. NEXT THE VEHICLE DEVELOPED A BACKLASH IN DRIVE TRAIN, WHICH IS NOISY. DEALER SAID G.M HAD SERVICE BULLETIN ON THE NOISE AND RECOMMENDED ( DO NOT REPAIR) NOISE IS TYPICAL. IDID NOT HAVE THE NOISE FOR FIRST 20,000 MILES. AFRAID THAT THIS IS ANOTHER SAFETY ISSUE THAT G.M DOES NOT WANT TO ADDRESS. LOST ALL CONFIDENCE IN VEHICLE SAFETY. G.M WON'T BUY THE VEHICLE BACK OR GIVE A REALISTIC TRADE IN VALUE FOR IT. *TR

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