NHTSA Complaint #10574875 — 2003 DODGE RAM 3500 STEERING

Complaint Details

ODI Number	10574875
Vehicle	2003 DODGE RAM 3500
Component	STEERING
Date of Incident	March 26, 2014
Date Filed	March 26, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS RECEIVING ONE RECALL REMEDY PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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