NHTSA Complaint #10573866 — 2007 JEEP COMMANDER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10573866
Vehicle 2007 JEEP COMMANDER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 55,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

EARLY 2010 I EXPERIENCED ISSUES WITH THE ENGINE LIGHT, "SERVICE PARK ASSIST' AND ALL MY GEARS LIGHTING UP AT ONCE, AND NOT BEING ABLE TO ACCELERATE IN THE MIDDLE OF 65MPH TRAFFIC!. AFTER RESEARCHING THE 'SYMPTOMS' AND TALKING TO SEVERAL MECHANICS IT WAS DISCOVERED THE ESM 'WAS BAD' AND WAS REPLACED. IT BEGAN AT APPROX 55,000 MILES. I WENT THRU QUITE A PROCESS WITH CHRYSLER OVER THIS ISSUE. LONG STORY SHORT, NOW...AMAZINGLY AFTER ANOTHER 60,000 MILES (COINCIDENCE???) I NEED TO HAVE IT REPLACED AGAIN AS ALL THE SAME THINGS ARE HAPPENING? JEEPS USUALLY LAST A LONG TIME, AND THIS IS NOT AN ISSUE WITH MAINTAINING MY VEHICLE OR HOW I DRIVE...SO I WILL HAVE TO POTENTIALLY REPLACE IT AGAIN AND AGAIN? OF COURSE CHRYSLER TELLS ME ITS NOT A KNOWN PROBLEM WITH THE VEHICLES YET JUST ON THIS SITE AND LOOKING FOR THE EXACT COMPLAINTS I FIND NO LESS THAN 45 OF THE SAME COMPLAINT AND AT LEAST ANOTHER 100+ THAT ARE PROBABLY THE SAME JUST WORDED DIFFERENTLY. HOW MANY COMPLAINTS DOES IT TAKE TO HAVE A COMPANY PAY FOR AND REPLACE DEFECTIVE PARTS? DOES IT TAKE A CERTAIN NUMBER OF FATALITIES?? I HONESTLY DON'T UNDERSTAND HOW IT JUST GETS IGNORED FORT YEARS AND YEARS. ON TOP OF THAT, THE WORK HAS TO BE DONE AT A DEALER DUE TO CERTAIN TOOLS NEEDED, AND ITS NO LESS THAN $1000 TO REPLACE. HOW CONVENIENT FOR THE COMPANY. *TR

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