NHTSA Complaint #10573808 — 2012 JEEP WRANGLER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10573808
Vehicle 2012 JEEP WRANGLER
Component ENGINE
Date of Incident
Date Filed
Mileage 18,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

WAS INFORMED IN DEC 2013 BY CHRYSLER THAT MY 2012 JEEP WAS IN NEED OF SAFETY RECALL N28/NHTSA 13V-234. HAVE BEEN WAITING 3 MONTHS SO FAR FOR PART OIL COOLER TUBE AND NO KNOWN DATE WHEN I CAN GET ONE INSTALLED. DEALER SAYS THEY CAN ONLY ORDER ONE OF THESE EVERY 14 DAYS...CHRYSLER CUSTOMER SERVICE SAYS THEY CAN ORDER 7 EVERY 14 DAYS TO AVOID SOME DEALERS HOARDING PARTS. MY VEHICLE HAS BEEN DEEMED UNSAFE. I NEED TO GET THIS REPAIRED. WHO CAN GET CHRYSLER TO RELEASE THE PARTS? THIS IS TERRIBLE CUSTOMER SERVICE. *TR

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