NHTSA Complaint #10573299 — 2011 INFINITI M37 VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10573299
Vehicle	2011 INFINITI M37
Component	VEHICLE SPEED CONTROL
Date of Incident	February 5, 2014
Date Filed	March 18, 2014
Mileage	44,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INCIDENTS WHEN PROBLEM OCCURS ON HIGH-SPEED ROADWAY WITHOUT WARNING. *TR

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