NHTSA Complaint #10569452 — 2007 NISSAN VERSA

I LOST TWO HUBCAPS. WHEN I DISCOVERED THE FIRST HUBCAP, I TOOK THE VEHICLE TO THE DEALER TO HAVE IT REPLACED. I WAS TOLD THE COST WOULD BE $150.00. A YEARS LATER, I WAS DRIVING ON A CITY STREET WHEN I LOST THE HUBCAP. ANOTHER DRIVER FOLLOWED ME UNTIL I STOPPED IN A PARKING LOT. THE COUPLE INFORMED ME WHERE I LOST THE HUBCAP. THEY INFORMED ME THEY HAD TWO SWERVE TO PREVENT THE HUBCAP FROM ROLLING INTO THEIR VEHICLE. I DECIDED TO CHANGE MY NISSAN DEALER SERVICE LOCATION TO HAVE MY CAR SERVICED. WHEN I ARRIVED TO HAVE AN OIL CHANGE, THEY ASKED ABOUT MY HUBCAPS. I TOLD THEM WHAT THE PREVIOUS SERVICE DEPARTMENT INFORMED ME. THIS NEW SERVICE DEPARTMENT INFORMED ME THAT THE HUBCAP WERE COVERED UNDER MY WARRANTY. THE ORIGINAL DEALER SHOULD HAVE NEVER TRIED TO CHARGE ME TO REPLACE THE HUBCAP. THE SECOND DEALER TRIED TO WORK SOMETHING OUT FOR ME SINCE MY CAR HAD LESS THAN 35K MILES. BUT, THERE WAS NOTHING HE COULD DO. *TR