NHTSA Complaint #10568539 — 2009 FORD FLEX

I PURCHASED FOUR TIRES APPROXIMATELY FOUR MONTHS AGO. IN THE LAST WEEK, THREE OF THOSE TIRES DEVELOPED BULGES IN THEM, WHICH COULD'VE RESULTED IN A BLOWOUT. I WAS CONCERNED FOR MY FAMILY AND MY SAFETY BECAUSE I DRIVE THE HIGHWAY FREQUENTLY, TRANSPORTING MY CHILDREN TO AND FROM SCHOOL. I IMMEDIATELY WENT TO THE SHOP WHERE I PURCHASED THE TIRES. TIRE ONE WAS REPLACED WITH A ROAD HAZARD WARRANTY. I DID NOT PAY FOR THE COST OF ANOTHER TIRE. JUST YESTERDAY, TWO MORE TIRES WERE REPLACED FOR THE SAME ISSUE, A BULGE. THE SHOP MANAGER TOLD ME IT WAS DUE TO ROAD CONDITIONS SUCH AS POTHOLES AND THERE WAS NOTHING I COULD DO ABOUT IT AND IT WOULD CONTINUE TO HAPPEN AS LONG AS THE ROADS ARE BAD. LATER THAT SAME EVENING, MY LOW TIRE PRESSURE LIGHT CAME ON AND BY THE NEXT MORNING, ON THE WAY TO DROPPING MY HUSBAND OFF TO WORK, HE NOTICED THE TIRE JUST REPLACED THE DAY BEFORE WAS FLAT. WHEN I CONTACTED THE TIRE MANUFACTURER, TOYO TIRES, THEY SAID THE SAME THING THE TIRE SHOP SAID, INDICATING THAT IT WAS DUE TO ROAD CONDITIONS. BASICALLY, THAT IS JUST THE WAY IT IS WITH THAT TYPE OF VEHICLE/TIRE DESIGN. I THINK SOME INVESTIGATION SHOULD BE DONE WITH THE TIRES, AS THIS DOES NOT SOUND NORMAL. THIS IS THE FIRST TIME I HAVE EVER HAD TIRE ISSUES AND I DRIVE IN TREACHEROUS CLIMATES ALL THE TIME. *TR