NHTSA Complaint #10566741 — 2014 MAZDA CX-5

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10566741
Vehicle	2014 MAZDA CX-5
Component	STRUCTURE:BODY
Date of Incident	June 26, 2013
Date Filed	March 3, 2014
Mileage	1,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

CRACKED WINDSHIELD ON A NEW - 1800 MILES, 2014 CX-5 GRAND TOURING WITH SMART CITY BRAKE SUPPORT SYSTEM AND RAIN SENSOR. A CRACK MYSTERIOUSLY APPEARED IN THE FRONT WINDSHIELD OF MY CAR, AS IT WAS PARKED IN OUR DRIVEWAY. THE CRACK STARTS AT THE TOP CENTER AND RUNS STRAIGHT DOWN TO THE REAR VIEW MIRROR AND THEN FORMS AN "S" SHAPE AND STOPS BENEATH THE MIRROR. AS DISCUSSIONS GROW ON THE MAZDA FORUM HTTP://WWW.MAZDAFORUM.COM/FORUM/MAZDA-CX-5-54/CRACKED-WINDSHIELD-2014-CX-5-GRAND-TOURING-W-SMART-CITY-BRAKE-SUPPORT-SYSTEM-31837/, IT IS APPARENT THAT THIS IS A PROBLEM. I WONDER IF THIS PROBLEM IS DUE TO POOR FACTORY INSTALLATION AND/OR AN OVERALL ISSUE WITH THE QUALITY OF MAZDA WINDSHIELDS. AT THIS POINT, I AM CONCERNED ABOUT SAFETY ISSUES, ESPECIALLY IN AN ACCIDENT OR ANYTHING THAT IMPACTS THE WINDSHIELD, SUCH AS A ROCK, WITH ANY FORCE. *TR

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