NHTSA Complaint #10563260 — 2008 GMC ACADIA

WHILE DRIVING THE CAR, I FELT WATER DRIP FROM OVERHEAD AND HEARD SLOSHING NOISES. SHORTLY THEREAFTER, WATER BEGAN LEAKING FROM AIRBAG INDICIA. THOUGH THE VEHICLE WAS TURNED OFF AND KEY REMOVED, THE ENGINE CONTINUED TO RUN. IMAGINE HOW UNSAFE TO TURN OFF A VEHICLE, REMOVE THE KEY AND THE ENGINE TO REMAIN RUNNING. BEFORE I COULD GET TO SERVICE, THE TEMPERATURE PLUMMETED TO BELOW ZERO, AND I COULD NOT GET THE DEFROSTER TO WORK. I SCRAPED THE INTERIOR OF THE WINDOWS, BUT WITHOUT HEAT, FOGGED AGAIN. ZERO VISIBILITY. THE DEALER SAID THERE WERE MULTIPLE POINTS WHERE WATER WAS SEEPING INTO THE CAR, WREAKING HAVOC WITH THE ELECTRICAL SYSTEM, INCLUDING HVAC, DEFROSTER. SERVICE TECH SAID THERE WAS "BLOWER MOWER" FAILURE. AFTER SOME RESEARCH, I DISCOVERED MY VEHICLE HAD SAME PROBLEMS AS GMC ACADIA CAMPAIGN 08207, WITH FAILURE OF SUNROOF PART 25930220, WHICH AFFECTED LIMITED VIN NUMBERS. WE ALSO DISCOVERED THE AIRBAGS ARE NOT WORKING FROM THE WATER DAMAGE TO THE ELECTRICAL SYSTEM. THE CURRENT STATUS OF THIS GETTING REPAIRED IS UNKNOWN -- OBVIOUS SAFETY CONCERNS! IN ADDITION, I HAD NOTICED FLOOR MATS BEING DAMP, BUT ASSUMED A CONSEQUENCE OF THE SNOW AND RAIN. I AM CONVINCED THAT THE LEAK/DAMP FLOOR MATS IS REASON FOR THE MILDEW/MOLD SMELL. EACH OF THESE PROBLEMS ARE WELL DOCUMENTED IN THEIR TSBS. I WAS ALSO SHOCKED TO FIND SO MANY SIMILAR COMPLAINTS! PLEASE, PLEASE REVIEW THE CORRELATION BETWEEN TSBS ELECTRICAL SYSTEM FAILURES AND REPAIRS TO THE LEAKING HOSE. OF COURSE, GMC DENIES THIS IS THEIR PROBLEM, AND SAYS REPAIRS WILL ALL BE AT MY EXPENSE. FINALLY, I AM NOT THE FIRST PERSON TO HAVE THIS PROBLEM! SURELY, THE FACT THAT I (AND MANY, MANY OTHERS) ARE HAVING THE EXACT LEAK PROBLEMS AS REFERENCED IN GMC CAMPAIGN 08207 INDICATES THAT PROBLEM WENT BEYOND THOSE VIN#S. THEY ARE HIDING A BIG PROBLEM. HELP!! *TR