NHTSA Complaint #10559517 — 2012 CHRYSLER 200

RE: ELECTRICAL FAILURE LEADING TO DELAY IN CAR STARTING OR MALFUNCTIONING OF VEHICLE ELECTRICAL SYSTEM. WHILE ATTEMPTING TO TRADE IN 2012 CHRYSLER 200, PURCHASED ON 07/15/2014, VIN #[XXX] FROM FLORIDA FINE CAR LOCATED AT 1027 S STATE ROAD 7 HOLLYWOOD FLORIDA 33023 I WAS INFORMED BY SALES REPRESENTATIVE OF CARMAX THAT I COULD NOT RECEIVE THE BEST TRADE IN OFFER BECAUSE THE VEHICLE HAD ?EVIDENCE OF MAJOR REAR END REPAIRS AND RE-WELDED TRUNK PAN. CARMAX WILL NOT RETAIL THIS VEHICLE.? 9/4/13 -- HEADREST POPPED OPEN WHILE DRIVING, FRONT POWER OUTLET NOT OPERATING, HESITATES ON ACCELERATION, NOISE UNDER HOOD AND SPLASH SHIELD MISSING SCREWS. OUTLET FUSE WAS REPLACED, PLASTIC HOLD DOWNS FOR SPLASH SHIELD REPLACED AND HEADREST FOUND TO BE DEFECTIVE. SADLY TO SEE SERVICE REP ASKED, ?IF I HAD TAMPERED WITH HEADREST. TWO WEEKS LATER I RECEIVED A RECALL NOTICE. 9/13/13 -- HEADREST REPLACED, SCRUBBING UNDER CAR PERSISTS, FRONT POWER OUTLET NOT OPERATING AGAIN, CAR CONTINUES TO HESITATE DURING ACCELERATION, BRAKE NOT OPERATING WELL AND TICKING UNDER HOOD CONTINUES. MULTI-POINT INSPECTION COMPLETE NO PROBLEM DETECTED. 10/12/13 ? RECALL NOTICE RECEIVED VIA USPS. I IMMEDIATELY REPORTED TO THE HOLLYWOOD SERVICE DEPARTMENT AND TECH PERFORMED RECALL #N38 ON ACTIVE HEAD RESTRAINTS?REPROGRAMMED COMPUTERS FOR ALL HEADRESTS. MULTI-POINT INSPECTION PERFORMED CAR SYSTEM RUNNING AND BATTERY STRENGTH IS GOOD. 11/01/13 ? CAR HESITATING TO START ON OCCASIONS AND FRONT POWER OUTLET NOT WORKING. MULTI POINT INSPECTION PERFORMED COMPUTER DIAGNOSTIC SHOWS NO CODES. 11/25/13 ? CAR WAS TOWED ON SUNDAY, 11/24 BECAUSE IT WOULD NOT START AND POWER OUTLET BLOWN AGAIN. MULTI POINT INSPECTION PERFORMED, BATTERY REPLACED AND POWER OUTLET FUSE REPLACED. THE REASON GIVEN WAS THE GLOVE COMPARTMENT LIGHT SWITCH WAS DEFECTIVE. THIS DEFECTIVE SWITCH CAUSED THE LIGHT IN THE GLOVE COMPARTMENT TO REMAIN ON THEREFORE DRAINING THE BATTERY. THE BATTERY PASSED PRIOR INSPECTIONS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA