NHTSA Complaint #10558058 — 2014 ACURA MDX
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10558058 |
| Vehicle | 2014 ACURA MDX |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 400 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
THE INCLUDED INFOTAINMENT SYSTEM, WHICH IS NOW PREDOMINANTLY CONTROLLED BY A TOUCHSCREEN, IS INCREDIBLY SLOW, LAGGY, AND DANGEROUS TO OPERATE. THERE ARE MULTIPLE, ONGOING FAILURES WITH THIS SYSTEM - EVERY TIME I ENTER THE VEHICLE. AS HONDA/ACURA HAS REMOVED OR REPLACED PRIMARY-OPERATION BUTTONS (32 OUT OF 41, BY THEIR COUNT), THE MANDATE TO USE THE OTHER OPERATIONAL SYSTEM (TOUCHSCREEN AND JOG-DIAL) HAS INCREASED THE RISK OF SAFETY INCIDENTS, EXACERBATED BY A SLOW USER INTERFACE RESPONSE AND OFTEN-FAILING VOICE CONTROL SYSTEM. MY VEHICLE HAS BEEN IN THE DEALER ONCE, AND HAS BEEN WAITING FOR A SOFTWARE UPDATE FOR FIVE MONTHS. NEW VEHICLES HAVE AN UPDATED SOFTWARE LOAD, BUT ACURA REFUSES TO INSTALL IT. ACURA CLIENT RELATIONS HAS REFUSED TO PROVIDE UPDATES OR A SOLUTION. *TR
Related Complaints for the 2014 ACURA MDX
Other ELECTRICAL SYSTEM Complaints
#11612438
Upon engine start noticed vibration buzz noise and steering wheel locked, very difficult to steer. Turned off the ign...
#11395144
WHEN ATTEMPTING TO START THE VEHICLE, THERE WAS ONLY A REPETITIVE CLICK, CLICK, CLICK SOUND. THE ENGINE WOULD NOT TUR...
#11378063
THE DRIVER SIDE HEAD LIGHTS ARE BRIGHTER THAN THE PASSENGER SIDE HEAD LIGHTS. I GET BRIGHT LIGHTED ALL THE TIME. IT L...
#11279731
EPS ! POP UP AS I TRY TO START MY CAR. POWER N LIGHT IS ON AS NORMAL BUT WON'T START, STEERING WHEEL LOCK
#11234471
FLAMES AND FIRE SHOT OUT FROM THE FRONT PASSENGER SIDE VENTS AND UNDER THE DASHBOARD AND GLOVE COMPARTMENT, ENGULFING...
Recent Complaints for the 2014 ACURA MDX
#11714839
STRUCTURE:BODY
This car is consistently garaged. It was pulled out one morning and a large sheet of paint peeled off roof while it w...
#11705732
STEERING
my daughter drove the vehicle for an appointment. Parked it went in and upon return, started it but could not turn th...
#11701519
FUEL/PROPULSION SYSTEM
Upon startup the following warning lights come on and remain active: Brake System Problem, Power Steering Problem, ...
#11701519
SERVICE BRAKES
Upon startup the following warning lights come on and remain active: Brake System Problem, Power Steering Problem, ...
#11701519
STEERING
Upon startup the following warning lights come on and remain active: Brake System Problem, Power Steering Problem, ...