NHTSA Complaint #10556635 — 2002 TOYOTA HIGHLANDER VISIBILITY/WIPER

Complaint Details

ODI Number	10556635
Vehicle	2002 TOYOTA HIGHLANDER
Component	VISIBILITY/WIPER
Date of Incident	October 1, 2013
Date Filed	December 19, 2013
Mileage	129,450 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHEN DRIVING THE 2002 HIGHLANDER, THE DRIVER SIDE VISOR DROPPED DOWN AND HIT THE DRIVER ON THE NOSE AND OBSTRUCTED VISION OF THE ROAD. TOYOTA REPLACED THE VISOR ONCE YEARS BEFORE, BUT WILL NOT DO SO AGAIN BECAUSE IT IS OUT OF WARRANTY. NO REPAIR IS POSSIBLE, SO IT MUST BE REPLACED AT A COST OF MORE THAN $800.00 FOR THE VISOR (WITH GARAGE DOOR OPENER) PART ONLY. THE VISOR IS NOW FALLING DOWN DUE TO A POOR HINGE, AND IS A CONSTANT HAZARD. MANY OTHER OWNERS OF THE SAME TOYOTA REPORT THE SAME PROBLEM. *TR

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