NHTSA Complaint #10556265 — 2008 TOYOTA 4RUNNER

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 10556265
Vehicle 2008 TOYOTA 4RUNNER
Component WHEELS
Date of Incident
Date Filed
Mileage 28,201 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I TOOK MY VEHICLE IN TO THE DEALER FOR IT'S 30,000 MILE SCHEDULED MAINTENANCE EVEN THOUGH IT WAS A COUPLE OF THOUSAND MILES SHY OF THE REQUIRED SERVICE. THEY ROTATED THE TIRES ALONG WITH THE OTHER SCHEDULED SERVICES. SHORTLY AFTERWARDS (LESS THAN 2 WEEKS) I NOTICED THAT IT SHIMMIED ON THE HIGHWAY, SOMETHING IT HAD NEVER DONE PREVIOUSLY. I TOOK THE VEHICLE BACK TO THE DEALER, DUNNING TOYOTA OF ANN ARBOR, WHERE THEY PERFORMED ANOTHER $50.00 WORTH OF WORK AND I WAS TOLD THAT IT SHOULD BE BETTER NOW, BUT MY TIRES WERE CUPPED SO IT WOULDN'T RUN TOTALLY SMOOTH AGAIN UNLESS I PURCHASED NEW TIRES. I WAS TOLD THAT THE TIRE CUPPING WAS MOST LIKELY THE RESULT OF IT BEING OFF BALANCE FOR A WHILE WHICH MAKES NO SENSE TO ME SINCE THE DEALER WAS THE ONLY ONE THAT HAD EVER TOUCHED IT. THESE TIRES ARE SUPPOSED TO HAVE A LIFE OF 50K MILES. BE IT POOR SERVICE OR POOR TIRES, I'M TRULY DISAPPOINTED. I WAS ALWAYS UNDER THE IMPRESSION THAT MICHELIN TIRES WERE HIGHLY RATED. NOW I'M NOT IMPRESSED BY EITHER THE BRAND NAME NOR DUNNING. *TR

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